The products we offer are only and only high class, returned from corporate leasing.
What is Refurbished product?
A refurbished product is a used product that has undergone full hardware diagnostics and functionality testing, a comprehensive condition assessment and inventory of residual signs of use, if any.
- What is the condition of the display?
The display is in excellent condition. There may be a barely noticeable sign of use at first glance - if there is, it is described on our site.
- Does the case look good?
Its in excellent cosmetic condition. There may be barely noticeable signs of use - if any, it is described on our site.
- Is my laptop battery under warranty?
Yes, all batteries are inspected and tested for performance and durability. If they do not meet our requirements, the battery is replaced or recycled (replacement of battery cells) depending on the model.
- Do you warranty the phones battery?
All phones and batteries are tested with a battery life requirement of 85%. Those who do not fall into this category are replaced. We give 6 months’ battery warranty on devices and 3 months on operating system devices
- Does the keyboard work?
All keyboards are checked for serviceability. They also come with a 6-month warranty, which the laptops also have. The keyboards on our laptops are arranged: QWERTY, AZERTY, QWERTZ
- Is there a charger laptop?
All our laptops are sold with an original power adapter or an adequate replacement in rare cases, for which you also get a 3-month warranty.
What is Refurbished with light signs of use ?
As with a "Refurbished" product, it goes through extensive inspections and servicing. The only difference is that there are slight signs of use here, which do not affect the performance in any way.
- What is the condition of the display on Refurbished with light signs of use?
Possible fine scratches and/or blemishes that are only visible at close range. In order to satisfy the customer, there is a description of the condition on hop.bg.
- What is the condition of the case of Refurbished with light signs of use?
Possible fine scratches that are only visible from a very close distance. In order to satisfy the customer, there is a description of the condition on hop.bg.
- Does Refurbished with light signs of use have a battery warranty?
Yes, hardware wise this is a refurbished product and should have a warranty of 6 months on the battery on devices and 3 months on devices with an operating system
- Should I be worried about the signs of use it has?
For the most demanding of us, this can be a problem, but knowledge and over 20 years of experience in the field show that these are purely cosmetic flaws and do not get worse by themselves.
- Are the signs of use noticeable?
Marks on products are normal signs of use and in over 90% of cases are so slightly noticeable that customers do not even notice them at first glance. However, they are indicated on our website and in our store network attention is paid to such remarks.
Do you offer new equipment?
- HOP.BG also offers new equipment
Product in new condition, factory packaging, original chargers, consumables and other characteristic accessories.
All products, regardless of whether they are Refurbished or Refurbished with light signs of use, have a guarantee from HOP.BG.