Privacy Policy

Privacy Statement


The protection of your personal data is important to us. Therefore processes your information exclusively on the basis of applicable legislation, specifically GDPR, the Personal Data Protection Act ( ЗЛД ) and the Act for electronic commerce ( ZET ). In this declaration, we inform you about the most important aspects of the processing of your data on our website.


What happens to your data after you contact us?


When you write to us through the form on our website, register or place an order as a guest, we store the data you enter for a period of 2 (five) years so that we can process your request. We will not share this information with third parties without your express consent!


Storage of your data


Please note that in order to facilitate the order and purchase process, as well as the subsequent performance of the contract with you, we store your IP address, as well as your names, address, email address and telephone number. We need the data you provide to fulfill our contractual or pre-contractual obligations towards you. We do not share this data with third parties, except – the courier company with which we deliver your purchase and – our accountant. If an order is not completed, we delete the data entered for it. When an order is completed and a contract executed by us on the basis of Art. 6, para. 1, letters (a) and (b) of the GDPR, we store all data on the legal relationship until the expiration of the period provided for in Art. 12 of the Accounting Law ( ЗСч ) 10-year term.




Our website uses so-called “cookies“. These are small text files that are loaded in the browser and stored on your end device. They are harmless. We use them to keep our site easy to use. Some “cookies“ remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit our site. We use “cookies” pursuant to Art. 4a of the Law on Electronic Commerce ( ZET ) and Article 6, para. 1, letter (f) GDPR< /a>. If you do not agree to this, you can refuse storage by setting your browser so that it informs you when a site wants to save “cookies“ on your device, and you can accept them accordingly or not. Note that disabling “cookies“ in your browser may limit the functionality of our site for you. You can read more information about the Cookie Policy here


Internet Traffic Analysis


Our site analyzes user internet traffic via google analytics. For this purpose, we use “cookies”, which allow us to analyze how users use our site. The information thus obtained is transmitted to the server of the provider of the technical solution and stored there. You can prevent this by setting your browser so that it does not allow the storage of “cookies”. Data processing for internet traffic analysis is carried out on the basis of Article 6, para. 1, letter (a) and / or (f) GDPR. Our legitimate interest within the meaning of the GDPR consists in improving the functionality of our site. We value the privacy of our users, which is why the data we use to analyze web traffic is anonymized by the provider of the technical solution. We have a contract with the latter for the processing of personal data. We store the data on our site for a period of 5 (five) years.


Your rights


You have the right of access to your data that we process, as well as the right to correction, deletion (right “ to be forgotten“), restriction of processing, data portability, withdrawal of consent and objection. If you believe that our processing of your data violates personal data protection regulations or if you believe that your rights under these regulations have been violated

Hop.BG - Login

Вход Бизнес клиентиB2B clients registration

Hop.BG - Registration

Would you like to receive our promotional offers via email?

Вход Бизнес клиентиB2B clients registration

Hop.BG - Forgotten password

Write in the field below your registration email with which you have been registered on our website and you'll receive on that email new temporary password.

Hop.BG - Send to a friend

Hop.BG - Search