Hop.bg offers you fast and safe delivery to: Sofia, Plovdiv, Varna, Burgas, Pleven, Ruse, Veliko Tarnovo, Lovech, Dobrich, Stara Zagora, Haskovo, Smolyan, Shumen, Sliven, Razgrad, Montana, Vidin, Vratsa, Silistra , Targovishte, Kardjali, Kyustendil, Gabrovo, Blagoevgrad, Pazardjik, Yambol, Pernik and others.

WAY OF DELIVERY

You can receive the equipment you requested in two ways, and you should mention your preference when filling out the order form:

To be delivered by courier to the address specified by you.

The products offered by hop.bg reach you through the services of the courier company Speedy.

Pick up the product in person at our physical stores in Sofia, Plovdiv, Varna, Ruse and Pleven.

If the product is not available in the specified shop on hop.bg, the customer has the following delivery options:

we send the goods within 1 to 3 working days, for which the customer pays the corresponding amount (according to the product category)
delivery up to 10 working days in our store - the customer does not pay for the transport service.

SHIPPING VALUE

The delivery cost of products ordered from hop.bg is determined by their category – computer, laptop, tablet, smartphone, etc. Prices are as follows:

• Smartphone/Tablet - BGN 10
• Laptop - BGN 10
• Computer - BGN 10
• Monitor - BGN 10
• Accessories - BGN 7
• Workstations - BGN 15.
• Printers - BGN 14.
• Multifunctional devices - BGN 14.

The delivery prices include VAT and are valid for the territory of the Republic of Bulgaria.

When requesting more than one product, the customer pays 50% of the amount for the delivery of each subsequent product.

Example: If you order two tablets, you pay BGN 15 (BGN 10 for the delivery of the first and BGN 5 for the delivery of the second).

Some of the products have free shipping. This is noted in the product description and means that the delivery is at the expense of hop.bg.

PAYING FOR SHIPPING

Payment for delivery is made according to the payment method you have chosen for the ordered product.

when paying with Cash on Delivery - you pay the courier the amount for the product plus the amount for delivery or only the amount of the product when buying one with free delivery.
when paying for the product by bank transfer - you pay the amount for the product plus the amount for delivery by bank transfer, through a transfer order.
when paying via PayPal - you pay the amount for the product plus the amount for delivery.
when paying with a bank card through VPOS - you pay the total amount for the product plus the amount for delivery, by bank card.
when purchasing installment/lease - the delivery amount is charged to the amount of the product.

Example: If you order a laptop for BGN 399, the delivery price is BGN 10, the total amount for financing from the credit institution will be BGN 409.

WHERE DO I SEE THE SHIPPING VALUE

The shipping cost is mentioned in the description of each product.

It is also indicated and visualized when filling out the order form.

DELIVERY TIME

The deadline for sending the product you ordered is from 1 to 3 working days after confirmation of the order by a hop.bg employee.

VIEW & TEST OPTION

Every customer who has purchased a product from hop.bg has the right upon receiving it to take advantage of the option offered by the courier company hired by us - View and test.

If the contents of the delivery do not match the characteristics of the ordered product, the customer may not accept the product and does not pay the courier costs for returning the product to the hop.bg sender.
If the customer refuses to accept the shipment for another reason, he should pay the courier costs of returning the product to the sender.
In case of damage to the content, the customer does not pay the value of the product, as well as the costs of returning the shipment to the sender hop.bg.