Laptop Dell XPS 13 9365 (11010201)

Hop.bg has both new and used equipment. In order to be as useful and honest as possible to our customers, we divide the products in our store into 2 categories according to the type of equipment. They are:

• New

Brand new device, sealed in its original packaging, with all factory accessories included.
✅ 100% technically functional •  Battery Health (for iPhone) / Cycle count (for MacBook) •  IMEI/SN provided •  Full warranty + option to extend

• Like New

Looks almost identical to a brand-new product – no or minimal signs of previous use.
✅ 100% technically functional •  Battery Health (for iPhone) / Cycle count (for MacBook) •  IMEI/SN provided •  Full warranty + option to extend

• Excellent (Grade A)

Lightly used with almost unnoticeable signs of wear. Works flawlessly.
✅ 100% technically functional •  Battery Health (for iPhone) / Cycle count (for MacBook) •  IMEI/SN provided •  Full warranty + option to extend

• Very Good (Grade B)

Moderate signs of use (small scratches), but 100% reliable and functional.
✅ 100% technically functional •  Battery Health (for iPhone) / Cycle count (for MacBook) •  IMEI/SN provided •  Full warranty + option to extend

• Good (Grades BC, C, C-)

Visible signs of use (scratches, marks), but fully operational and budget-friendly.
✅ 100% technically functional • Battery Health (for iPhone) / Cycle count (for MacBook) •  IMEI/SN provided • Full warranty + option to extend

Yes, all products in Hop.bg have a warranty that is different for the respective categories and brands.

• Renovated products category Printers, Smartphones, Tablets - 6 months
• Renovated products from the categories Computers, Laptops, Workstations - 6 months with the possibility of extension up to 12 months.
• Renovated products Apple, monitors and unpacked products category Computers, Monitors, Laptops, Smartphones, Tablets - 12 months
• New products from the categories Computers, Monitors, Laptops, Smartphones, Tablets - 24 months

Battery warranty period:

• For new laptops: 6 months;
• For used (renovated) laptops: 6 months;
• For used (renovated) Apple mobile phones / tablets: 6 months;
• For used (renovated) mobile phones / tablets of other brands: 3 months.